Your water system, expertly looked after.
A complete maintenance plan: scheduled servicing by our engineers, filters delivered before they expire, and your warranty kept valid, so your system keeps performing for years.
Peace of mind, handled for you.
Every plan combines planned servicing, automatic consumables and expert support into one simple package.
Planned servicing
Scheduled visits from every 3 months keep every system clean, calibrated and performing. How often depends on your water quality and application.
Filters on autopilot
Replacement filters are dispatched automatically, timed to your real usage, never too early, never too late.
*With the SovSmart IoT system (optional extra).
Priority support
A real engineer on priority call-out, planned servicing, and your manufacturer warranty kept valid throughout.
Set up once. We handle the rest.
Survey
We assess your system and water at install, or on your existing setup, and set the right service schedule.
Schedule
Planned service visits and filter deliveries are booked in around your usage and calendar.
Service
Our engineers clean, calibrate and replace consumables, keeping performance and warranty intact.
Support
Priority call-out whenever you need us, with all your service records in one place.
Simple plans for home and business.
Home plans are billed annually. Commercial and multi-site cover is tailored, talk to us for a quote.
- CrownGuard Home Triple system
- Bi-annual filter supply (twice a year)
- Self-change, shipped to your door
- 1-year manufacturer's warranty
- Engineer filter change & disinfection
- Everything in Essential, plus:
- Bi-annual filter change by our technician
- Full system disinfection
- CrownGuard Home Triple system
- 1-year manufacturer's warranty
- Comprehensive (parts inclusive) or service & media only
- Dedicated account manager for multi-store sites
- Comprehensive digital service reporting
- Coordinated multi-site servicing
- SLA-backed response times
Every service, fully documented.
Each planned visit is logged with what was checked, changed and tested, so you always know your system's status. Multi-site operators get comprehensive reporting across every location, managed by a dedicated account manager.
- Service history for every system
- Water-quality checks recorded each visit
- Multi-site reporting in one place
Cover for every site, fully managed.
From a single café to a national estate, we tailor servicing and consumables to your operation. Tell us your setup and we will scope a plan.